Punjab State Power Corporation Limited (PSPCL) erstwhile Punjab State Electricity Board is trying to increase facilities to consumers in terms of submitting their electricity bills, so that they can get relief standing in long queues for timeless period, hence wasting their valuable times at the time of electricity bill payments, as score of consumers prefer to submit bills on last day of bill date, thus bill counters faces huge rush and for concern person dealing with consumers on that day is work full of stress. Right now Punjab State Corporation limited is collecting bills payments from its subscribers in four modes –
- Bill Counters
- Online Payments
- Bill Machines
- Bill delivery boy entitle to collect bills from subscribers
but all these four modes of bill payments have their limits, like Bill counter collects bill payments only on working days at specific times or from 9a.m. onwards till 2.00 p.m.; Bill collecting machines often refuse to accept notes, hence consumers needs to come up with minimum one and half times of amount from their respective bills; Online bills every consumer has not access of computer at their houses’ or at working areas moreover everybody is not computer savvy, so just recently PSPCL announced one more facility to its consumers to submit their electricity bills, initially the project is going to start on trail basis in six districts of state, and depending upon its success will introduce in rest of districts of state, districts which are included in the list to have this pilot project are –
- Amritsar
- Bhathinda
- Jalandhar
- Mohali
- Ludhiana
- Patiala
Punjab State Power Corporation Limited has given name to this project as Easy Billing System, with this both categories of customers Domestic and Commercial will be able to submit their bills without bothering it is holiday or not working hours, for availing this facility they have not to shed any extra money. As per information available in this regard PSPCL has awarded contract to private companies, these companies will works on commission terms but consumers have not to bear any extra costs on to their bills if they will submit their electricity bills through these Easy Billing System points. These companies will provide facilities to the customers by appointing institutions or shops to collect bills. Hopefully starting of these facilities will reduce rush from the bill counters significantly plus public will get relief from long queues. As per words or urban Xen Mr. Hardeep Singh Sidhu Easy Billing System is started considering the problems of subscribers, and at Bhathinda thirteen points/spots has been selected where consumers can submit their bills at any time.
Hopefully Easy Billing System will reduce burden on both parties PSPCL and consumers plus supersedes already working four billing modes.
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