Compensation to Air Travelers

       We are in the era of competition and jet age, everybody has very few alternatives to reschedule there appointments and due to tight schedule sometimes bad weather, natural calamities or technical problems become reasons of heavy financial and unbearable losses to a group, company or individual. Although one cannot do anything if problem created due to reasons whom one cannot averted but if it is created intentionally and then drag or delay or professional benefits involve then it is certainly a matter of concern to the authorities / regulators to get rid on it and tainted or responsible person/group/service provider should be entitle for slap with fine, so that it give some relief to the sufferer as he was not responsible but service provider should be blame purely.
     Almost every sector in India in which government is giving services’ along with private players, have regulators with whom one can lodge his/her complaints like Banks, Electricity department, Insurance, Cable and Telecommunications and consumer courts to name a few, which create for the help and benefits of consumers to avoid any company may not exploits/misuse false marketing terms.
     One of the sector which is touching new heights and helping corporate executives is Aviation and MNC’s directors to visit their offices spread in different part of countries, thus there schedule is always tight but sometimes airlines cancel there flights by one reason or another at very last moment, like –

• Bad / severe weather
• Airlines Technical problem
• Telephone call of Bomb/ Hijack
• Strike by staff

certainly one cannot do anything if flight cancel due to bad weather or call of bomb. Director General of Civil Aviation makes it mandatory for Airlines to compensate travelers. In cases when in spite of having air tickets not allowed to sit in plane. Director General of Civil Aviation issue terms for Airlines to compensate travelers, if –

• Flight delay
• Flight Cancel
• Despite having ticket not allowed to enter plane

but Airlines exempted to compensate travelers if flight delay or cancel due to reason for whom they are not responsible or have no control. In the past news often came from passengers of Budget (Economy) Airlines that they were not allowed to enter in the plane or there flight delay last moment when they reach airport and don’t know when it will take off or cancel the flight, but it often related to budget airlines (low cost) airlines, now they cannot even think to harass traveler by such way and have to re think lot of time to reschedule flight.